.gl-time{display: inline-block;font: 700 .9375rem/1.4 var(--ft);color: var(--t7);border: var(--r1);padding: .35rem .7rem;max-width: none}.gl .gl-h1{margin-top: 1.1rem;max-width: 14ch}.gl-head__copy .lede{margin-top: 1.1rem}.gl-head__low .answer{margin: 0}.gl-kf__title{font: 700 1.125rem/1.2 var(--fp);color: var(--k);margin-bottom: .75rem}.gl-kf .ro-fields,.gl-facts .ro-fields{grid-template-columns: repeat(auto-fit,minmax(min(100%,10rem),1fr))}.gl-head__fig{background: rgba(0,124,140,.04)}@media (min-width: 960px){.gl-head__top{grid-template-columns: minmax(0,5fr) minmax(0,7fr)}.gl-head__low{grid-template-columns: minmax(0,7fr) minmax(0,5fr)}.gl-head__copy,.gl-head__fig{padding-block: clamp(2rem,3.5vw,3rem)}}.gl-anno{margin: 0}.gl-anno__grid{display: grid;grid-template-columns: minmax(0,1fr) minmax(1.5rem,2.5rem) max-content;grid-template-rows: repeat(6,auto)}.gl-anno__frame{grid-column: 1;grid-row: 1 / -1;display: grid;grid-template-rows: subgrid}.gl-anno__row{display: flex;align-items: center;min-height: 4.1rem;padding: .7rem 1rem;border-top: 1px solid var(--hair);transition: background-color .15s ease-out}.gl-anno__bar + .gl-anno__row{border-top: 0}.gl-anno__row--who{flex-direction: column;align-items: flex-start;justify-content: center;gap: .35rem}.gl-anno__kv{display: grid;gap: .2rem}.gl-anno__val{font: 700 1rem/1.3 var(--ft);color: var(--k)}.gl-anno .ui-ring__track{stroke: rgba(0,124,140,.14)}.gl-anno .ui-ring__val{stroke-linecap: butt}.gl-anno__cos{grid-column: 2 / 4;display: grid;align-content: center;gap: .55rem;position: relative;z-index: 1}.gl-anno__cos--r3{grid-row: 3}.gl-anno__cos--r4{grid-row: 4}.gl-anno__cos--r5{grid-row: 5}.gl-anno__cos--r6{grid-row: 6}.gl-co{display: flex;align-items: center;gap: .5rem;margin-left: -2.25rem;min-height: 28px;text-decoration: none;color: var(--k);font: 700 1.0625rem/1.2 var(--fp);text-transform: uppercase;letter-spacing: .02em}.gl-co__lead{position: relative;flex: 1 1 auto;min-width: 1.5rem;height: 1.5px;background: var(--t6);transform-origin: left center;transition: transform .3s ease-out}.gl-co__lead::before{content: "";position: absolute;left: -4px;top: -3.25px;width: 8px;height: 8px;background: var(--t6)}.gl-co__label{min-width: 10.5rem;white-space: nowrap;border: var(--r1);background: #fff;padding: .3rem .55rem .25rem;transition: opacity .2s ease-out,background-color .15s ease-out}.gl-co:hover .gl-co__label,.gl-co:focus-visible .gl-co__label{background: var(--t6);color: #fff}.motion .gl-anno.is-armed .gl-co:not(.is-on) .gl-co__lead{transform: scaleX(0)}.motion .gl-anno.is-armed .gl-co:not(.is-on) .gl-co__label{opacity: 0}.gl-anno:has(.gl-co[href="#conversation-type"]:is(:hover,:focus-visible),.gl-co[href="#lead-tier"]:is(:hover,:focus-visible)) [data-row~="lead-tier"],.gl-anno:has(.gl-co[href="#oeq-score"]:is(:hover,:focus-visible)) [data-row~="oeq-score"],.gl-anno:has(.gl-co[href="#behavioral-tag"]:is(:hover,:focus-visible)) [data-row~="behavioral-tag"],.gl-anno:has(.gl-co[href="#decline-reason"]:is(:hover,:focus-visible)) [data-row~="decline-reason"]{background-color: rgba(0,124,140,.09)}@media (max-width: 1199px){.gl-anno__grid{grid-template-columns: minmax(0,1fr)}.gl-anno__cos{grid-column: 1;align-content: start;padding: .55rem 1rem 0;display: flex;flex-wrap: wrap;gap: .35rem .5rem}.gl-anno__row[data-row]{padding-top: 2.6rem}.gl-co{margin-left: 0;font-size: .9375rem}.gl-co__label{min-width: 0}.gl-co__lead{flex: none;width: 10px;min-width: 0}.gl-co__lead::before{display: none}.gl-anno__row[data-row="decline-reason"] .ui-label{display: none}}.gl-idx{padding-block: clamp(1.25rem,2.5vw,2rem) !important}.gl-rail__lead{font: 600 .8125rem/1.35 var(--fp);text-transform: uppercase;letter-spacing: .02em;color: var(--t7);margin-bottom: .6rem}.gl-rail__az{display: grid;grid-template-columns: repeat(13,minmax(0,1fr));border-top: var(--r1);border-left: var(--r1)}@media (min-width: 960px){.gl-rail__az{grid-template-columns: repeat(26,minmax(0,1fr))}}.gl-rail__az li{border-right: var(--r1);border-bottom: var(--r1)}.gl-rail__az :is(a,span){display: grid;place-items: center;min-height: 48px;font: 700 1.375rem/1 var(--ft);text-decoration: none}.gl-rail__az a{color: var(--k);transition: background-color .15s ease-out,color .15s ease-out}.gl-rail__az a:hover,.gl-rail__az a:focus-visible{background: var(--t6);color: #fff}.gl-rail__az span{color: #67767b;background: repeating-linear-gradient(-45deg,transparent 0 6px,rgba(0,124,140,.08) 6px 7px)}.gl-rail__index{columns: 4 13rem;column-gap: 2rem;margin-top: 1.5rem}.gl-rail__group{break-inside: avoid;display: grid;grid-template-columns: 1.75rem 1fr;padding: .4rem 0;border-bottom: 1px solid var(--hair)}.gl-rail__letter{font: 700 1.125rem/1.4 var(--fp);color: var(--t6)}.gl-rail__group a{font: 400 1rem/1.6 var(--fx);color: var(--k);text-decoration: none}.gl-rail__group a:hover{text-decoration: underline 1.5px var(--t6);text-underline-offset: 3px}@media (max-width: 639px){.gl-rail__index{display: none}}.gl-sec__head{padding: clamp(1.75rem,3.5vw,3rem) clamp(1.25rem,4vw,3.5rem) clamp(1.25rem,2.5vw,2rem);border-bottom: var(--r2)}.gl-sec__head h2{max-width: 22ch}.gl-sec__head .lede{margin-top: .75rem}.gl .terms{margin: 0}.gl .term{position: relative;display: grid;gap: .4rem 2rem;padding: 1.4rem clamp(1.25rem,4vw,3.5rem);border-bottom: 1px solid var(--hair);scroll-margin-top: calc(var(--header-h) + 1rem)}.gl .term:last-child{border-bottom: 0}.gl .term dt{font: 700 clamp(1.375rem,1.2rem + .6vw,1.75rem)/1.1 var(--fp);color: var(--k)}.gl .term dfn{font-style: normal}.gl .term__def{margin: 0;max-width: 33rem;color: var(--k)}.gl .term__more{margin-top: .6rem}.gl .term__more .link-arrow{font-size: .9375rem}.gl .term:target{background: rgba(0,124,140,.07)}.gl .term:target::before{content: "";position: absolute;left: 0;top: 0;bottom: 0;width: 5px;background: var(--t6)}@media (min-width: 960px){.gl .term{grid-template-columns: minmax(12rem,4fr) minmax(0,8fr);padding-block: 1.6rem}.gl .term + .term{border-top: 0}}@media (min-width: 960px){.gl-sec__head{display: grid;grid-template-columns: minmax(0,7fr) minmax(0,5fr);gap: 2.5rem;align-items: end}.gl-sec__head .lede{margin: 0}.gl .term{padding: 0 clamp(1.25rem,4vw,3.5rem);gap: 0}.gl .term dt{padding: 1.3rem 1.5rem 1.3rem 0;border-right: var(--r1)}.gl .term dd{padding: 1.3rem 0 1.3rem 1.75rem}}.gl-ledger{margin: 0;padding: clamp(1.25rem,3vw,2rem) clamp(1.25rem,4vw,3.5rem);border-bottom: var(--r1);background: rgba(0,124,140,.04)}.gl-table{width: 100%;border-collapse: collapse}.gl-table th{text-align: left;padding: .5rem .75rem;border-bottom: var(--r1)}.gl-table td{padding: .75rem;vertical-align: middle}.gl-table :is(th,td) + :is(th,td){border-left: 1px solid var(--hair)}.gl-callout{color: var(--t7);text-decoration: underline 1.5px;text-underline-offset: 3px}.gl-chain{display: inline-flex;flex-wrap: wrap;align-items: center;gap: .3rem .4rem}.gl-chain svg{width: 14px;height: 14px;color: var(--t6);flex: none}@media (min-width: 640px){.gl-table .hide-sm{display: table-cell}}@media (max-width: 639px){.gl-table{font-size: .875rem}.gl-table td,.gl-table th{padding: .5rem .4rem}.gl-chain svg{display: none}.gl-table .mono{white-space: normal}}.gl-facts{padding: clamp(1.25rem,3vw,2rem) clamp(1.25rem,4vw,3.5rem) clamp(1.5rem,3vw,2.5rem);border-top: var(--r2)}.gl-facts .asof{color: var(--k2);margin-left: .5rem;font: 400 .875rem/1 var(--ft)}@media (min-width: 960px){.gl-head__fig{display: flex;flex-direction: column;justify-content: center}}