# Olelo Intelligence

> Olelo Intelligence is the revenue operating system for multi-unit auto repair. It shows owners how every shop is running and who needs attention, and helps their teams win back the jobs that slip, from the ring of the phone to the ring of the register.

Olelo Intelligence (Olelo) is a revenue harness and operating system that improves sales performance from the ring of the phone to the ring of the register. It is built for growth operators in auto repair: the multi-unit owners who run several shops, and the franchises and roll-ups that standardize them. The team is the hero; Olelo helps it. The owner gets full visibility into how every shop is running, who needs attention and what to do about it. The product's voice agent is called the AI Assistant. Canonical site: https://olelo.ai/

## Who is standardizing on Olelo

Franchises and roll-ups standardizing on Olelo (as of Oct 11, 2026): Turbo Tint, Mister Transmission, Milex, Velocity Auto Care, RMS Auto, Lex Brodie's, Relay Hill.

## How Olelo helps your teams

- Passive help (takes the routine off your teams' plates, no extra work): the AI Assistant answers missed, overflow and after-hours calls, books the appointment and hands the call to your team when it should; every call is scored in seconds; calls are linked to the finalized invoice.
- Active help (points your teams at the right work first): ranks the callbacks that matter, alerts a manager in under 60 seconds when a job is slipping, and coaches advisors from their own calls.

## Key facts

- A dollar counts only at a finalized invoice in the shop's own system; each invoice is counted once.
- Never counted: estimates, no-shows, jobs that would have come anyway, and calls that do not match an invoice.
- Every call is scored out of 100 across six dimensions with 77 behavioral tags, in seconds. The scoring method is patent pending.
- A manager is alerted in under 60 seconds when a job is slipping.
- Connects read-only to the phone and shop-management systems a shop already uses; nothing is written back to the shop system.
- Pricing: from $395 per location per month, depending on call volume. A free call review delivers a missed-opportunity report in 48 hours at no cost.
- Founders: Miki Hardisty (CEO and Co-founder) and Ed Moore (CRO and Co-founder). Built in Honolulu.
- Miki Hardisty: Tech Entrepreneur of the Year 2026, Hawaii Entrepreneur Awards (Hawaii Venture Capital Association); Tech Day keynote speaker, University of Hawaii (Sep 2, 2026); workshop co-lead at Hawaii Tech Week (Sep 3, 2026). Startup World Cup East Meets West Regional Winner (Apr 2026).
- Backed by a $1M angel round led by Hawai'i Angels (Jan 2026).
- Contact: +1 (808) 818-5120, info@olelo-ai.com. Log in: https://olelointelligence.com

## Book a demo

- [Book a demo](https://olelo.ai/demo): Olelo Intelligence demos are for multi-unit auto repair owners. The Olelo team walks you through how every shop is running, who needs attention and what to do next, on illustrated shop data: missed calls answered, every call scored, a manager alerted in under 60 seconds, and wins counted only at a finalized invoice.
- [Get a free call review](https://olelo.ai/free-review) (secondary): a missed-opportunity report from a few of your recent calls, in 48 hours, at no cost.

## Start here

- [Home](https://olelo.ai/): Olelo Intelligence is the revenue operating system for multi-unit auto repair. It shows owners how every shop is running and who needs attention, and helps their teams win back the jobs that slip, from the ring of the phone to the ring of the register. On every call, at every shop, it:
- [How it works](https://olelo.ai/how-it-works): Olelo Intelligence helps your teams two ways. Passive help takes work off them: the AI Assistant answers missed calls, every call is scored in seconds, and each call is matched to its finalized invoice. Active help points them at the right work: a manager alerted in under 60 seconds when a job is slipping, and Advanced Coaching for every advisor.
- [Pricing](https://olelo.ai/pricing): Olelo Intelligence is priced per location, per month, starting at $395 for the Core Platform, with each location's price set by its own call volume. The AI Assistant can be added with Core. Marketing Attribution and Advanced Coaching are add-ons; Call Trainer is in limited rollout. Each store added gets its own subscription and lands on the same scorecard.
- [Free call review](https://olelo.ai/free-review): Olelo Intelligence's free call review is a missed-opportunity report built from a few recent calls at one of your shops. We set up how you share the calls, and the report arrives within 48 hours, at no cost. It shows which calls had a job at risk, and why. Nothing connects until you decide.
- [Book a demo](https://olelo.ai/demo): Olelo Intelligence demos are for multi-unit auto repair owners. The Olelo team walks you through how every shop is running, who needs attention and what to do next, on illustrated shop data: missed calls answered, every call scored, a manager alerted in under 60 seconds, and wins counted only at a finalized invoice.

## Product

- [Product](https://olelo.ai/product): Olelo Intelligence is a revenue operating system for multi-unit auto repair: a Core Platform plus add-ons, on one record of every call. Passive help takes work off your teams: the AI Assistant answers missed calls, every call is scored, and calls are linked to invoices. Active help points them at the right work: alerts in under 60 seconds and coaching.
- [AI Assistant](https://olelo.ai/product/ai-assistant): The Olelo Intelligence AI Assistant answers the calls your teams can't get to: missed calls, overflow during the rush and after hours. It books the appointment instead of sending the caller to voicemail and hands the call to your team when it should. Every call it takes is scored on the same scorecard as your advisors.
- [Call intelligence](https://olelo.ai/product/call-intelligence): Olelo Intelligence scores every call at every shop out of 100, in seconds, with no sampling. Its patent-pending OEQ engine grades six dimensions, from first impression to closing, and tags 77 behaviors, such as a price objection nobody answered. Every advisor is measured on the same scorecard, so a score at one shop means the same at the next.
- [Revenue at Risk](https://olelo.ai/product/revenue-at-risk): When a call ends with a declined repair or a fumbled quote, Olelo Intelligence alerts a manager in under 60 seconds, while the customer can still be reached. Open opportunities are prioritized, so the callbacks that matter most come first. An alert tells you now, so your team can win the job back: that is revenue recapture.
- [Advanced Coaching](https://olelo.ai/product/coaching): Advanced Coaching (Collaborative Guidance) is an add-on to the Olelo Core Platform that prepares each coaching session for you. It picks the behavior worth coaching and supplies an opening script, wins to celebrate, call clips, goals and the dollar value at stake, all built from each advisor's own calls.
- [Call Trainer](https://olelo.ai/product/call-trainer): Call Trainer, tagline Ring Ready, is a practice line for your service desk. Advisors practice real shop phone calls, inbound and outbound, with an AI customer, and every call is graded on your own scorecard, item by item. It works on any phone or computer, with nothing to install.
- [Core Platform](https://olelo.ai/product/core-platform): Core Platform is the base of Olelo Intelligence. It processes every inbound and outbound call, scores each one out of 100 on six dimensions, alerts managers to Revenue at Risk, and links calls to finalized invoices. It connects read-only to your phone system and your shop management system.
- [Marketing attribution](https://olelo.ai/product/marketing-attribution): Marketing Attribution tracks which ads and campaigns drive calls all the way to the paid invoice. It reads your call tracker, CallRail, Marchex or CallTrackingMetrics, and carries each campaign through the call, the appointment and the repair to the invoice. It is an add-on to Core Platform.
- [Revenue attribution](https://olelo.ai/product/revenue-attribution): Olelo Intelligence links each call to its repair order and then to the finalized invoice in each shop's own system, so you see which calls turned into finalized invoices. This is how revenue recapture is proven: a job won back after an alert counts only when its invoice is finalized. Each invoice is counted once, and nothing is written back.
- [How we measure](https://olelo.ai/how-we-measure): This is how Olelo Intelligence proves revenue recapture. A dollar counts only when a call is matched to a finalized invoice in the shop's own system, and each invoice is counted once. Estimates, no-shows, jobs that would have come anyway and anything unmatched are never counted. The same rule runs at every shop. We would rather undercount than oversell.

## Shops and proof

- [Multi-unit operators](https://olelo.ai/multi-location): Olelo Intelligence gives franchise multi-unit owners and roll-ups one scorecard for every store: each call scored on the same six dimensions, booking and service authorization rates, and open alerts by store and advisor. Stores you acquire connect read-only to their supported phones and shop systems. Turbo Tint and Mister Transmission are among the brands standardizing on Olelo.
- [Independent groups](https://olelo.ai/independent-shops): Olelo Intelligence gives independent owners running several auto repair shops one system across all of them. The AI Assistant answers the calls your teams miss, every call is scored in seconds, a manager is alerted in under 60 seconds when a job is slipping, and a win counts only when a finalized invoice proves it.
- [Customers](https://olelo.ai/customers): Olelo Intelligence is the revenue operating system that auto care franchises and roll-ups are standardizing on: Turbo Tint, Mister Transmission, Milex, Velocity Auto Care, RMS Auto, Lex Brodie's and Relay Hill. Owners use it to see how every shop is running and who needs attention. Below, four owners say what changed in their calls, coaching and booked work.
- [Integrations](https://olelo.ai/integrations): Olelo Intelligence connects read-only to each store's phone system and reads finalized invoices from its shop system, store by store. Stores on different systems land on the same scorecard. Nothing is written back. If a store's provider is not supported, we tell you before anything connects.
- [Compare](https://olelo.ai/compare): Most call tools end where the conversation ends. AI answering services pick up, call trackers show which ad made the phone ring, and conversation scorers grade the talk. Olelo Intelligence follows the same call all the way to the finalized invoice and counts only what an invoice proves. Some tools work alongside Olelo; others it replaces.
- [Olelo vs AI answering services](https://olelo.ai/compare/olelo-vs-ai-answering-services): AI answering services pick up the phone and book appointments, and some do it well. Olelo Intelligence's AI Assistant does that too, and hands the call to your team when it should. Then Olelo keeps going: it scores every call your teams handle, alerts a manager when a job is slipping and matches each call to a finalized invoice.
- [Olelo vs Invoca](https://olelo.ai/compare/olelo-vs-invoca): Marketing call attribution shows which campaign made the phone ring; Olelo Intelligence scores what your advisor said, flags the job about to walk and matches the call to a finalized invoice. A traced call is not revenue until an invoice proves it. This page compares categories, not products.

## Company

- [Company](https://olelo.ai/company): Olelo Intelligence is a Honolulu company building the revenue operating system for multi-unit auto repair groups: full visibility into how every shop is running, who needs attention and what to do next. CEO Miki Hardisty and co-founder Ed Moore lead it, and Hawai'i Angels led its $1M angel round in January 2026.
- [Press](https://olelo.ai/press): Olelo Intelligence, maker of a revenue operating system for multi-unit auto repair, has been covered by Revenue Brew, Hawaii News Now and Pulse 2.0. CEO Miki Hardisty gave the Tech Day keynote at the University of Hawai'i in September 2026 and was named Tech Entrepreneur of the Year at the 2026 Hawaii Entrepreneur Awards.
- [Investors](https://olelo.ai/investors): Olelo Intelligence is a revenue operating system that helps multi-unit auto repair owners see how every shop is running, who needs attention and what to do next. A win counts only when a finalized invoice in the shop's own system proves it. Franchises and roll-ups are standardizing on Olelo, and Hawai'i Angels led its $1M angel round.
- [Trust](https://olelo.ai/trust): Olelo Intelligence connects to each shop's phone system and shop management system read-only and writes nothing back. Its AI Assistant answers only the calls your phones forward to it and hands the call to your team when it should. Texts go out only after verbal consent and a Send Gate check. A DPA is returned within five business days.
- [Contact](https://olelo.ai/contact): Call Olelo Intelligence at +1 (808) 818-5120 or email info@olelo-ai.com. Owners who want to see Olelo across their shops can book a demo or pick a time with CEO Miki Hardisty. Privacy and data requests go to privacy@olelo-ai.com. Customers log in at olelointelligence.com. Mailing address: 2261 Market Street STE 86990, San Francisco, CA 94114.
- [Glossary](https://olelo.ai/glossary): Olelo Intelligence gives multi-unit auto repair owners one vocabulary for every shop. Passive help answers missed calls, scores every call in seconds and links calls to a finalized invoice. Active help alerts a manager in under 60 seconds when a job is slipping and coaches every advisor with Advanced Coaching. This glossary defines each term in a sentence or two.

## More

- [Tint shops](https://olelo.ai/tint-shops): Olelo Intelligence is the revenue operating system for multi-unit tint shops. Its AI Assistant answers the calls your team can't take, quotes from your live prices and sends the whole order to your online checkout and, once the customer pays, books the install straight into your calendar. Every call, your team's and the AI Assistant's, is scored.
- [Tire shops](https://olelo.ai/tire-shops): Olelo Intelligence is the revenue operating system for multi-unit tire shops. Every tire call, inbound and outbound, your team's and the AI Assistant's, is scored on a tire-sale scorecard, and a manager hears when a sale slips. Its AI Assistant checks live stock in your tire system, places the order and books the install straight into your schedule.

## Optional

- [Privacy Policy](https://olelo.ai/privacy-policy): Olelo Intelligence processes the call recordings, transcripts and account details a shop's subscription needs, and uses them to score calls, alert managers and match calls to invoices. We do not sell personal information or use recordings for advertising. Callers and customers can request access or deletion at privacy@olelo-ai.com. The full policy below governs.
- [Terms of Service](https://olelo.ai/terms-of-service): These terms govern Olelo Intelligence subscriptions. Plans renew annually unless either side gives written notice 30 days before the term ends, fees are due within 30 days of the order form, and support runs weekdays 7:00 AM to 6:00 PM Pacific. The full terms below are binding; where this summary differs, they win.
- [SMS Terms](https://olelo.ai/sms-terms): Olelo Intelligence texts appointment confirmations and reminders on behalf of participating auto repair shops, and only after you agree out loud on the booking call. Expect 2 to 4 messages per appointment and no marketing. Reply STOP to opt out at any time, or HELP for help. Message and data rates may apply.

## Full text

- [llms-full.txt](https://olelo.ai/llms-full.txt): every page's direct answer, questions, key facts and FAQ in one file