--- title: "Multi-unit auto repair operators and roll-ups | Olelo" description: "For franchise multi-unit owners and roll-ups: every store on one call scorecard, open alerts by store, and wins counted only at a finalized invoice." url: "https://olelo.ai/multi-location" --- The store you just bought, on the same scorecard. # Every store you own or acquire, one scorecard. Scored the same way at every store, so the one that needs you is on top, and your managers know what to do next. [Book a demo](https://olelo.ai/demo) [Or start with a free call review](https://olelo.ai/free-review) Olelo Home All Locations Sorted by Open alerts 1. Cedar Point Auto Acquired · first week 61 38% 47% 5 Top decline reason: Doubt in Diagnosis 2. Westfield Auto Care 68 46% 55% 3 Top decline reason: Time Constraints 3. Bayview Auto 72 50% 61% 2 Top decline reason: Price Sensitivity 4. Ridgeline Transmission 77 55% 64% 1 Top decline reason: Need More Time to Think 5. Oak Hollow Auto 81 59% 70% 0 Top decline reason: Seeking Another Quote Illustration. Store names are fictional. Olelo Intelligence gives franchise multi-unit owners and roll-ups *one scorecard for every store*: each call scored on the same six dimensions, booking and service authorization rates, and *open alerts by store and advisor*. Stores you acquire connect read-only to their supported phones and shop systems. Turbo Tint and Mister Transmission are among *the brands standardizing on Olelo*. Olelo for multi-unit operators - **Same measure at every store**: Call score out of 100, 6 dimensions - **Manager alert**: Under 60 seconds - **Standardizing on Olelo**: Turbo Tint, Mister Transmission, Milex, Velocity Auto Care, RMS Auto, Lex Brodie's, Relay Hill ## Is every store measured the same way? Yes. Every call at every store is scored by the same engine, on the same six dimensions, out of 100. A 72 at Bayview means what a 72 at Oak Hollow means. No store grading its own homework. Sort by score, bookings or open alerts. Sorted by open alerts, the store that needs you today is on top, with the top reason its customers said no. [How a call is scored](https://olelo.ai/product/call-intelligence) Same engine · same 6 dimensions · out of 100 · Illustration ## Who on your team sees what? Three people, one record of every call, and each gets the part that is theirs to act on. Olelo One record, three views All Locations ### Owner All Locations. Every store and every advisor on one screen, with the trend for each. Home All Locations New Opportunity Score 74.0B Service Auth Score 66.0C New Opportunities Trend · Last 6 Months ### Store manager Revenue Recapture for one store. When a repair is declined or a quote is fumbled, a manager is alerted in under 60 seconds, while the customer can still be reached. Call score Westfield Auto Care 68 / 100 Follow-up needed Next step: call Jamie Cruz back to offer Thursday's open slot. ### Advisor Coached from the calls they actually took, on the same six dimensions as every other store. Team Intelligence Morgan Patel Service advisor Strong Coaching focus: Confirm the next action before the call ends. Offered next available slot Confirmed callback time Illustration [How advisor coaching works](https://olelo.ai/product/coaching) ## What happens when you buy another store? It joins the same scorecard as the rest, from its first scored call. Olelo connects read-only to the phone system and shop system the store already runs. If either one isn't supported, we tell you before anything connects. Nothing is written back, and there is no new hardware in the bay. You compare a store you bought last month with one you have run for years on the same terms, and see from its own calls where its team needs help first. [What connects](https://olelo.ai/integrations) 1. Store you acquired Its own phones · its own shop system 2. Read-only connection Supported VoIP provider · supported shop system · nothing written back 3. Same scorecard Scored next to every other store, from its first scored call Illustration ## How do franchise brands roll it out? Store by store, every one on the same scorecard. Franchises and roll-ups standardizing on Olelo include Turbo Tint, Mister Transmission, Milex, Velocity Auto Care, RMS Auto, Lex Brodie's and Relay Hill. Turbo Tint is standardizing its network on Olelo, and corporate directs each new shop to onboard. For a multi-unit owner, every store reports calls the same way, so a comparison between regions is a real comparison. [See the brands and what owners say](https://olelo.ai/customers) Franchises and roll-ups standardizing on Olelo - RMS Auto - Relay Hill ## What does an owner of several shops say? > We have never had a tool to measure to this depth how we're performing. **Mo Ahumada**Franchise Owner — NC ## Can your security reviewer sign off? Olelo connects to your phones read-only and never writes back to your shop systems. A data processing agreement is available on request. [Read Trust & security](https://olelo.ai/trust) [What we count, and refuse to count](https://olelo.ai/how-we-measure) Own your shops outright, with no franchisor? [See Olelo for independent groups](https://olelo.ai/independent-shops) ## Want to see your stores side by side? Book a walkthrough with the Olelo team. We show the board, the alerts and the invoice trail on illustrated store data, then answer your questions about rollout, acquired stores and pricing. - Same scorecard, every store - Stores on different supported systems - Priced per location, by call volume. [See pricing](https://olelo.ai/pricing) [Or start with a free call review](https://olelo.ai/free-review) [Prefer to pick a time now? Book with Miki](https://calendly.com/miki-olelo-ai/meet-with-miki-ceo-olelo-intelligence) ### Book a demo Tell us about your group. We reply by email to set a time. Prefer to talk? Call [+1 (808) 818-5120](tel:+18088185120) or email [info@olelo-ai.com](mailto:info@olelo-ai.com).