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The revenue operating system for multi-shop auto care

Know how every shop is running, who needs you, and what to do next.

Olelo takes the routine off your teams' plates and points them at the jobs they can still win back.

Book a demo Or start with a free call review

Walk through it with the Olelo team

This week at your shops

  • Tue 10:05 AMHarbor Street Auto CareNo slot offeredAt risk
  • Tue 11:20 AMPine Ridge TransmissionCoaching focus sentCoaching
  • Fri 4:41 PMNorthside AutoRO-10482 → INV-20917Counted $2,800

Olelo Intelligence is the revenue operating system for multi-unit auto repair. It shows owners how every shop is running and who needs attention, and helps their teams win back the jobs that slip, from the ring of the phone to the ring of the register. On every call, at every shop, it:

LineOperationNotesStatus
Answers the calls you miss.After hours, overflow and the one nobody picked up.
Scores every call in seconds.Out of 100, the same way at every shop. Nobody has to listen.
Alerts a manager in under 60 seconds.When a repair is declined or a quote goes nowhere.

Your teams win the job back: revenue recapture, proven at the invoice.

  1. Fri 4:41 PMNorthside AutoRO-10482 → INV-20917, finalizedCounted $2,800
  2. 11:20 AMPine Ridge TransmissionRiley Chen, coaching focus sentCoaching
  3. 10:05 AMHarbor Street Auto CareWanted Thursday, no slot offeredAt risk
  4. 9:51 AMNorthside AutoManager called backJob approved
  5. 9:42 AMNorthside Auto"Let me think about it and call you back." Declined $2,800 rebuild+41s · Manager alerted

Franchises and roll-ups standardizing on Olelo

Every call each store takes and makes, followed to the invoice.

  • Turbo Tint
  • Mister Transmission
  • Milex
  • Velocity Auto Care
  • RMS Auto
  • Lex Brodie's
  • Relay Hill

Also trusted by operators at

  • AAMCO
  • Precision Auto Service
  • Southwest Muffler & Brake
See our customers
A service counter after hours, the desk phone light glowing, the parking lot dark beyond the window

Why growth operators need Olelo

Why can't I see how every shop is really running?

You can't be in every shop.

One store converts and the next doesn't, and you find out after the month is over. You bought the tools, but each one owns a slice of the phone and nobody owns the whole call.

  1. 01

    You bought

    Call tracking

    To Know which ad made the phone ring.

    You still need

    • Proof of which calls became invoices
    • The outbound calls a tracked number can't see
  2. 02

    You bought

    An answering service

    To Catch the calls nobody picked up.

    You still need

    • Every call your team did answer, graded
    • Someone on the follow-ups worth real money
  3. 03

    You bought

    Coaching and scorecards

    To Improve advisor conversations.

    You still need

    • Coaching measured against what got invoiced
    • A model that knows a declined authorization
  4. 04

    You bought

    A shop system

    To Run the ticket and the invoice.

    You still need

    • Which phone call produced the repair order
    • Which call lost the job that was never written

Every tool owns a slice. The money is decided in the gaps.

Ad spendPhone ringsThe conversationThe declineAuthorizationFinalized invoice
Call tracking
Answering service
Coaching and scorecards
Shop system
Olelo
Most operators never find out which calls walked, or at which store.
A four-bay repair shop at dusk, a sedan on a lift, a technician walking away across the wet floor

How does Olelo help your team?

Passive help takes work off the team. Active help points it at the right work.

Calls answered, scored and followed to the invoice with nothing extra to do. Then the right work first: a manager alerted in under 60 seconds to win back a slipping job, and Advanced Coaching for every advisor.

  1. Passive help

    The phone rings

    A digital employee, not a fancy answering service.

    The AI Assistant answers the calls your team can't get to: after hours, overflow and the one nobody picked up. It books the appointment and hands the call to your team when it should.

    Read-only · on the phones you already run

    OleloAI Assistant CallsNorthside Auto
    After hours · 6 PM to 8 AMCalls the team did not take
    TimeCallerResult
    6:52 PMPat Reyes · Oil leakBooked Fri 8:00 AM
    8:20 PMJordan Lee · Battery warningBooked Sat 9:30 AM
    9:05 PMCasey Ortiz · Tow questionHanded off to the team

  2. Passive help

    The conversation

    Every call scored. Nobody has to listen.

    Inbound and outbound, every advisor, every store, scored out of 100 in seconds. Including the call placed from the counter.

    6 dimensions · 77 behavioral tags · patent pending

    OleloEvaluation LookupNorthside Auto
    10:31 AMTaylor KimCheck engine light
    66 / 100
    Follow-up needed
    • First impression82
    • Needs analysis61
    • Empathy74
    • Objection handling48
    • Closing55
    • Communication79
    Asked for vehicle detailsMissed price objection

  3. Passive help

    The invoice

    Don't think it's working. Demand proof.

    Followed through the repair order to a finalized invoice in the system you already run. Nothing is written back.

    Read from your shop system · nothing written back

    OleloInvoice ledgerNorthside Auto
    CallerRepair orderInvoiceStatus
    Alex MorganRO-10482INV-20917ScoredMatchedFinalized
    Sam WhitfieldRO-10491INV-20933ScoredMatchedFinalized
    Taylor KimRO-10507INV-20961ScoredMatched

  4. Active help

    The save

    Revenue recapture starts here. Not in next week's report.

    When a quote is fumbled or a repair is declined, a manager is told in under 60 seconds, while the customer can still be reached.

    Under 60 seconds

    OleloRevenue RecaptureNorthside Auto
    Manager alertsent in 00:41

    Alex Morgan · Slipping transmission, 2019 pickup

    Declined repair2 min ago

    The customer is still reachable. Call back while the conversation is fresh.

    Call backReview call

  5. Active help

    The coaching

    Every advisor knows what to work on.

    Every advisor is coached from their own calls, on the same six dimensions at every store.

    Advanced Coaching add-on · Collaborative Guidance

    OleloAdvisor ScorecardsNorthside Auto
    AdvisorStatus
    Morgan PatelStrong
    Riley ChenReview ready
    Coaching focus

    Confirm the next action before the call ends.

See exactly how it works

What changed for owners who run it?

We have never had a tool to measure to this depth how we're performing.

Mo AhumadaFranchise Owner — NC

This has transformed how we coach and lead. It's no longer about assumptions — it's about data-backed feedback and accountability.

Brett MillerFranchise Owner — MO

The AI insights make it easier to train our team on how to communicate with customers and convert more leads into booked work. Our remote coach uses the system daily to support and guide our staff.

Sara HarlingOwner, Mister Transmission — Ontario, Canada
Read every customer story

How much revenue did your shops win back?

Revenue recapture you can prove.

$32kper month, recovered by shops fully adopting Olelo's revenue operating system.

Revenue recapture is the work your teams win back after an Olelo alert: a declined repair, a quote that went nowhere, a promised callback that slipped, a booking that was never confirmed. Olelo counts it only when that job reaches a finalized invoice in your own shop system. Not your shops' total revenue, and never an estimate.

One recaptured job, start to finish

  1. 9:42 AM, Northside Auto. A customer declines a $2,800 transmission rebuild: "Let me think about it." The job is at risk.
  2. 41 seconds later, a manager is alerted. The manager calls back at 9:51 and the customer approves the job: recaptured.
  3. The job is written up as repair order RO-10482 in the shop's own system.
  4. Friday, invoice INV-20917 is finalized. Olelo matches it to the call and counts $2,800 recaptured, once.
Every recaptured dollar points to an invoice number you can pull from your own books and check.
LineOperationNotesAmount
Brake estimate sentA quote, not an invoice$640
Brake inspection bookedBooked, never arrived$420
INV-20917 · Transmission rebuildFinalized in the shop system$2,800
Timing belt follow-upNo invoice matched$1,150
A/C check, booked onlineNot a call Olelo touched$80
INV-20917, second callSame invoice, already counted$2,800
Could have claimed
$7,890
Counted
$2,800

How we prove it: no invoice, no count. Other tools report a booking rate, a total of estimates, or calls they say they "influenced". Olelo counts a recaptured dollar only when you can find its invoice in your own books.

How we prove revenue recapture

Counted

  • A finalized invoice in your shop system, matched to a call Olelo touched
  • Each invoice once, however many calls led to it

Never counted

  • Estimates and quotes: no work done yet
  • Bookings that no-showed or fell through
  • Calls Olelo never touched
  • Any job with no invoice matched to the call
  • The same invoice twice

Which shops and people need you most?

Every location is scored the same way, so a score at one store means the same at the next. Roll results up by store and by advisor, see where open alerts are piling up, and the top reason customers said no at each one.

Olelo for multi-unit operators and roll-ups Run your own brand across several shops? See Olelo for independent groups
OleloHomeAll Locations
Sorted by Score
  1. Pine Ridge Transmission8361%66%01Top decline reason: Need More Time to Think
  2. Northside Auto7854%63%13Top decline reason: Seeking Another Quote
  3. Lakeview Auto & Transmission7451%69%20Top decline reason: Doubt in Diagnosis
  4. Harbor Street Auto Care7149%58%35Top decline reason: Price Sensitivity
  5. Mill Creek Auto6644%52%42Top decline reason: Time Constraints

Building a network by acquisition?

Olelo connects read-only to the phones and shop systems each store already runs, so every store you add lands on the same scorecard.

What do multi-unit owners ask before they start?

What is Olelo Intelligence?

Olelo Intelligence is a revenue harness and operating system for multi-unit auto repair owners. It improves sales performance from the ring of the phone to the ring of the register: it answers the calls your teams miss, scores every call out of 100 in seconds, alerts a manager in under 60 seconds when a job is slipping, and links calls to finalized invoices in each shop's own system.

How do I see every shop at once?

Every location is scored on the same scorecard. Roll results up by store and by advisor, and see open alerts and the top decline reasons at each one. Olelo for multi-unit operators.

Does the AI Assistant replace my advisors?

No. It only takes the calls your team can't: after hours, overflow and the ones nobody picked up. It books the appointment, hands the call to your team when it should, and every call it takes shows up in your dashboard.

Will my advisors feel watched?

Olelo is built for coaching. Every call is scored on the same six dimensions, so feedback comes from the calls that happened instead of guesswork. Owners use it to train their teams; read what they say above.

My stores run different phones and shop systems. Will it work?

Yes, without changing them. Olelo connects read-only to each store's phone system and reads finalized invoices from its shop system. Nothing is written back, and there is no new hardware. See what connects.

What does the free call review include?

You share a few recent calls. Within 48 hours you get a short report showing each call where a job was at risk, who called, what they needed and the moment it slipped. No cost, and nothing connects until you decide.

How is Olelo priced?

From $395 per location, per month. The exact price is set by each shop's call volume. See pricing.

From $395

per location, per month. The exact price is set by each shop's call volume.

See pricing

Olelo buys back your team's time. You spend it growing.

What would Olelo show you across your shops?

Book a walkthrough with the Olelo team. We show the scorecard, the alerts and the invoice trail on illustrated shop data, then answer your questions about phones, locations and pricing.

  • Every shop on one scorecard, shown on illustrated shop data
  • Your questions on phones, locations, rollout and pricing
  • Priced per location, by call volume
Prefer to pick a time now? Book with Miki Or start with a free call review Or call +1 (808) 818-5120 · info@olelo-ai.com

Book a demo

Tell us about your shops. We reply by email to set a time.

Prefer to talk? Call +1 (808) 818-5120 or email info@olelo-ai.com.

Product screens and shop data on this page are illustrations.