Routine off their plates. The right work first.
See how every shop is running and who needs you. Passive help clears the routine; active help alerts a manager in under 60 seconds.
One record of every callAnswer to Prove
Passive help
AI AssistantAnswers the calls your team can't get to and books the appointment. Call intelligenceScores every call out of 100, in seconds. Revenue attributionLinks each call to its repair order and finalized invoice.Active help
Revenue at RiskAlerts a manager in under 60 seconds and puts the right callback first. Advanced CoachingTurns each advisor's scored calls into one thing to work on.Olelo Intelligence is a revenue operating system for multi-unit auto repair: a Core Platform plus add-ons, on one record of every call. Passive help takes work off your teams: the AI Assistant answers missed calls, every call is scored, and calls are linked to invoices. Active help points them at the right work: alerts in under 60 seconds and coaching.
Which products make up Olelo?
| Line | Product | Status |
|---|---|---|
| Core Platform Every call, inbound and outbound, scored out of 100, with Revenue at Risk alerts, and followed to its repair order and finalized invoice.Includes: Call intelligence · Revenue at Risk · Revenue attributionOffered with Core: AI Assistant | Base | |
| Marketing Attribution Reads your call tracker (CallRail, Marchex or CallTrackingMetrics) and follows each ad and campaign through the call to the paid invoice. | Add-on | |
| Advanced Coaching Collaborative Guidance: AI-prepared coaching sessions built from each advisor's own calls, with no prep for the manager. | Add-on | |
| Call Trainer Advisors practice realistic phone calls by voice with an AI customer, built from your shops' own call patterns. | Limited rollout |
What does Olelo take off my teams' plates?
Passive help. It runs on every call at every shop, and nobody has to change how they work.
Where does Olelo point my teams first?
Active help. Olelo decides what deserves attention, and your managers and advisors act on it.
| Line | Operation | Notes |
|---|---|---|
| Passive help | ||
| AI Assistant Answers the calls your team can't get to and books the appointment. | Missed, overflow and after-hours calls get answered and booked, and a caller who needs a person is handed to your team. | |
| Call intelligence Scores every call out of 100, in seconds. | Every inbound and outbound call graded on six dimensions and tagged with 77 behaviors, patent pending. | |
| Revenue attribution Links each call to its repair order and finalized invoice. | Read from each shop's own system. Nothing is written back. | |
| Active help | ||
| Revenue at Risk Alerts a manager in under 60 seconds and puts the right callback first. | When a repair is declined or a quote is fumbled, the alert names the store, the caller and the job while the customer can still be reached. | |
| Advanced Coaching Turns each advisor's scored calls into one thing to work on. | Strengths, misses and a single focus, built from the calls that happened. | |
Why does it matter that every part shares one record?
Four separate tools
- An answering service takes the call and stops at the message.
- A call tracker counts rings by marketing source.
- A scoring tool grades a sample and never sees the invoice.
- Someone on your team stitches the three together in a spreadsheet.
One record in Olelo
- AnswerThe call that was answered is the call that gets scored.
- ScoreThe score that dropped is the alert the manager gets.
- AlertThe alert your manager worked is the job on the invoice.
- ProveEvery dollar counted traces back to a call recording and a finalized invoice.
Each part helps on its own. Together they answer the question owners ask: which calls turned into finalized invoices?
What does an owner see across every shop?
Every shop is scored on the same scorecard, so a score at one store means the same at the next. Roll results up by store and by advisor, and see where open alerts are waiting.
- Total calls
- 1,240
- New Opportunities/Day
- 38.5
- New Opportunity Score
- 74.0B
- Service Auth Score
- 66.0C
- Booking112 · 51% 2%
- Follow Up Booking14 · 40% 4%
- Service Authorization71 · 62% 5%
- Paid for Service49 · 69% 3%
Who is standardizing on Olelo?
Franchises and roll-ups standardizing on Olelo: Turbo Tint, Mister Transmission, Milex, Velocity Auto Care, RMS Auto, Lex Brodie's and Relay Hill.
Which part would your teams use first?
Book a walkthrough with the Olelo team. We show the Core Platform and its add-ons on one record, on illustrated shop data, then answer your questions about phones, shop systems and rollout.
- Shown on illustrated shop data
- Your questions on phones, shop systems and rollout
- Priced per location, by call volume
Book a demo
Tell us about your shops. We reply by email to set a time.
Prefer to talk? Call +1 (808) 818-5120 or email info@olelo-ai.com.
Product screens and shop data on this page are illustrations.