Core Platform: from the ring of the phone to the ring of the register.
The base of Olelo Intelligence, the revenue operating system for multi-unit auto repair. Every call is processed, scored and followed to its invoice.
- Store
- Northside Auto
- Calls
- Inbound and outbound
- Scored
- Out of 100, six dimensions
- Phone system
- Connected, read-only
- Shop system
- Connected, read-only
- Invoice
- Linked to the call
Core Platform is the base of Olelo Intelligence. It processes every inbound and outbound call, scores each one out of 100 on six dimensions, alerts managers to Revenue at Risk, and links calls to finalized invoices. It connects read-only to your phone system and your shop management system.
What is inside Core Platform?
Four jobs on one record, each with its own page.
| Line | Operation | Notes |
|---|---|---|
| Call processing and dashboard Inbound and outbound calls in one real-time view. | Every call is processed and shown on a real-time dashboard for each shop. | |
| Call insights Every call scored out of 100. | Six dimensions and 77 behavioral tags per call, patent pending. | |
| Revenue at Risk Alerts and recapture. | Declined repairs, fumbled quotes, no-shows and missed calls reach a manager, and a card resolved as booked or authorized counts as recaptured. | |
| Invoice-level attribution Call to repair order to finalized invoice. | Read from the shop's own system. Each invoice counted once, nothing written back. |
What can I add to Core Platform?
Core stands on its own. The rest is added per shop.
| Line | Operation | Notes |
|---|---|---|
| AI Assistant Answers the calls your team can't get to. | Offered with Core as a bundle. It hands the call to your team when it should. | |
| Marketing Attribution Campaign to call to paid invoice. | Add-on. Reads your call tracker. Limited release. | |
| Advanced Coaching One thing to work on for each advisor. | Add-on, also called Collaborative Guidance. Built from each advisor's own scored calls. | |
| Call Trainer | Live in a limited rollout. |
What else do owners ask about Core Platform?
What is Core Platform?
Core Platform is the base of Olelo Intelligence. It processes inbound and outbound calls, scores each one out of 100, raises Revenue at Risk alerts and links calls to finalized invoices.
Does Core Platform change anything in my shop systems?
No. It connects read-only to your phone system and your shop management system. Nothing is written back, so your shop's books stay the source of truth.
Is the AI Assistant part of Core Platform?
It is offered with Core as a bundle and keeps its own page. Core works without it.
What do Marketing Attribution and Advanced Coaching add?
Marketing Attribution follows campaigns from the call tracker to the paid invoice. Advanced Coaching gives each advisor one thing to work on from their own scored calls. Both are add-ons.
Next Pricing
What would Core Platform show at your shops?
Book a walkthrough with the Olelo team. We show Core Platform on illustrated shop data, then answer your questions about phones, shop systems and rollout.
- Shown on illustrated shop data
- Your questions on phones, shop systems and rollout
- Priced per location, by call volume
Book a demo
Tell us about your shops. We reply by email to set a time.
Prefer to talk? Call +1 (808) 818-5120 or email info@olelo-ai.com.
Product screens and shop data on this page are illustrations.