The store you just bought, on the same scorecard.
Every store you own or acquire, one scorecard.
Scored the same way at every store, so the one that needs you is on top, and your managers know what to do next.
- Cedar Point Auto Acquired · first week6138%47%5Top decline reason: Doubt in Diagnosis
- Westfield Auto Care6846%55%3Top decline reason: Time Constraints
- Bayview Auto7250%61%2Top decline reason: Price Sensitivity
- Ridgeline Transmission7755%64%1Top decline reason: Need More Time to Think
- Oak Hollow Auto8159%70%0Top decline reason: Seeking Another Quote
Olelo Intelligence gives franchise multi-unit owners and roll-ups one scorecard for every store: each call scored on the same six dimensions, booking and service authorization rates, and open alerts by store and advisor. Stores you acquire connect read-only to their supported phones and shop systems. Turbo Tint and Mister Transmission are among the brands standardizing on Olelo.
Is every store measured the same way?
Yes. Every call at every store is scored by the same engine, on the same six dimensions, out of 100.
A 72 at Bayview means what a 72 at Oak Hollow means. No store grading its own homework. Sort by score, bookings or open alerts. Sorted by open alerts, the store that needs you today is on top, with the top reason its customers said no.
How a call is scoredWho on your team sees what?
Three people, one record of every call, and each gets the part that is theirs to act on.
Owner
All Locations. Every store and every advisor on one screen, with the trend for each.
Store manager
Revenue Recapture for one store. When a repair is declined or a quote is fumbled, a manager is alerted in under 60 seconds, while the customer can still be reached.
Next step: call Jamie Cruz back to offer Thursday's open slot.
Advisor
Coached from the calls they actually took, on the same six dimensions as every other store.
Morgan Patel
Service advisor
Coaching focus: Confirm the next action before the call ends.
What happens when you buy another store?
It joins the same scorecard as the rest, from its first scored call.
Olelo connects read-only to the phone system and shop system the store already runs. If either one isn't supported, we tell you before anything connects. Nothing is written back, and there is no new hardware in the bay.
You compare a store you bought last month with one you have run for years on the same terms, and see from its own calls where its team needs help first.
What connects
- Store you acquiredIts own phones · its own shop system
- Read-only connectionSupported VoIP provider · supported shop system · nothing written back
- Same scorecardScored next to every other store, from its first scored call
How do franchise brands roll it out?
Store by store, every one on the same scorecard. Franchises and roll-ups standardizing on Olelo include Turbo Tint, Mister Transmission, Milex, Velocity Auto Care, RMS Auto, Lex Brodie's and Relay Hill.
Turbo Tint is standardizing its network on Olelo, and corporate directs each new shop to onboard. For a multi-unit owner, every store reports calls the same way, so a comparison between regions is a real comparison.
See the brands and what owners sayFranchises and roll-ups standardizing on Olelo
- RMS Auto
- Relay Hill
What does an owner of several shops say?
We have never had a tool to measure to this depth how we're performing.
Can your security reviewer sign off?
Olelo connects to your phones read-only and never writes back to your shop systems. A data processing agreement is available on request.
Own your shops outright, with no franchisor? See Olelo for independent groups
Want to see your stores side by side?
Book a walkthrough with the Olelo team. We show the board, the alerts and the invoice trail on illustrated store data, then answer your questions about rollout, acquired stores and pricing.
- Same scorecard, every store
- Stores on different supported systems
- Priced per location, by call volume. See pricing
Book a demo
Tell us about your group. We reply by email to set a time.
Prefer to talk? Call +1 (808) 818-5120 or email info@olelo-ai.com.
Product screens and shop data on this page are illustrations.