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Olelo On Deck · The film · 0:54

Olelo On Deck: practice calls for service advisors

Sound on. Captions are part of the film.

Olelo On Deck is call practice for auto repair service advisors. They take practice calls on their own phone from virtual customers with hesitations they never say out loud, built from millions of real shop calls. Every call is graded on six skills and your shop's own scorecard, and managers see exactly what to coach next.

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Chapters

  1. 0:00“I’ll think about it.”
  2. 0:04Your advisors practice on real customers
  3. 0:10Built from millions of real shop calls
  4. 0:20Virtual customers on their phone
  5. 0:29Every call graded, Rookie to MVP
  6. 0:37Managers see the whole team
  7. 0:44Get your team On Deck

Transcript

“Hmm, yeah, I'll think about it.”

Right now, your advisors practice the hard calls on your real customers. Olelo has analyzed millions of those calls. We know what books one and what loses one. Now we've turned all of it into practice for your team.

Olelo On Deck. Your advisors take practice calls on their phone from virtual customers with hesitations they'll never say out loud. Every call is graded on six skills and your shop's own scorecard. Ratings climb from Rookie to MVP.

Managers see the whole team at a glance: who's practicing, who's improving, and exactly what to coach next.

Get your team On Deck! Learn more at olelo.ai. Olelo On Deck. Play ball!

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